One Platform.
Every Workflow.

From AI agents to operations to knowledge — Aptly gives your property team a unified system for leasing, processes, service, and support.

Property management is stuck in the past.
Teams spend more time on manual work than serving residents.

Your property management software wasn't designed for this...

They're great at storing data.
Not at getting work done.


Your PM software is the master record for properties, leases, ledgers, and vendors. But it's not where communication happens. It's not where work gets done.

They don’t have all your data

Your PM software holds your portfolio. Your real work happens in emails, calls, spreadsheets, Slack, and disconnected tools.

The Inbox isn’t going away

Email is where the work happens. Aptly turns Gmail and Outlook into a collaborative Help Desk, using AI and automation to ensure every conversation is handled professionally and on time.

You need room to grow

Growth demands flexibility. Aptly removes gatekeeping around data, fields, and APIs and lets you actually use your PM software’s API to build workflows with automation and AI without writing code.

Aptly was built to manage work and drive better outcomes

Your PM software is the foundation. Aptly is the force multiplier.
Together, they make your team faster, more responsive, and more effective — without reworking how you operate

A platform that scales with you

We’re constantly innovating — with AI, workflow automation, access control, smart documents, and more. You’ll never outgrow us.

One place for everything

Custom fields. Automations. Email. Knowledge. Conversations. APIs. All in one platform — not spread across tabs, folders, and inboxes.

Truly no-code flexibility

No coding? No problem. Aptly is designed for operators — not engineers. Create workflows, track processes, and embed your team’s knowledge with no technical expertise required.

Your PM software is the engine. Aptly is the auto pilot.

It helps your team move faster, work smarter, and deliver better service — without being boxed in.

Product comparison
Aptly
Typical PM Software
Core Focus
Communication, Workflow, and Team Productivity
Lease + Ledger Management
Conversations
Unified inbox + smart routing + AI response tools
Separate inbox (Gmail/Outlook) and 3rd party phone tool
Knowledge & SOPs
Aptly Knowledge: Docs, SOPs, training, embedded context
No centralized knowledge system
Workflow Automation
Advanced triggers, comprehensive actions, diagnostics + test mode
Basic tasking, limited triggers
API & Integrations
Open API + flexible integrations included for all
Available on select plans or with partner restrictions
Pricing Philosophy
Flat user pricing that supports your growth
Typically unit-based, tiered access
AI Capabilities
No-code AI tools integrated into every workflow
Point features with limited customization
Scalability
Built to grow with your processes and your vision
Locked into their roadmap
AI Agents

Scale human-like service with digital teammates that never sleep

Aptly’s AI Agents work around the clock to handle leasing, maintenance, collections, and more—with empathy, precision, and speed.

Respond instantly, 24/7 to common questions, issues, or inquiries—no missed messages or slow replies.

Free up your team from routine communication, so they can focus on meaningful, high-impact work.

Reduce costs and staffing pressure by letting AI handle tasks that don’t require a human touch.

Leasing

Fill units faster with streamlined, tech-powered leasing

From inquiry to move-in, Aptly’s leasing system automates the grind and delights prospects.

Accelerate conversions with real-time responses, self-scheduling, and guided self-tours.

Deliver a modern renter experience that feels fast, personalized, and professional.

Centralize your leasing pipeline for full visibility, faster handoffs, and better outcomes.

Knowledge

Turn tribal knowledge into team-wide expertise

Aptly Knowledge makes your best processes, policies, and playbooks available where and when your team needs them.

Onboard faster and reduce errors with embedded training and SOPs inside your workflows.

Promote consistency by giving every team member access to the same trusted playbooks.

Cut down on repetitive questions by documenting once and sharing everywhere.

Workflows

Automate operations with workflows built for property management

Aptly lets you design, trigger, and optimize any recurring process—from renewals to inspections to owner updates.

Kick off the right process at the right time with data-triggered workflows and smart forms.

Ensure accountability and timeliness with automated tasks, status updates, and reminders.

Adapt workflows to your unique needs with fully customizable fields, views, automations, and roles.

Help Desk

Deliver responsive, trackable service across every channel

Centralize communication, ticketing, and follow-ups with a Help Desk designed for resident and team support.

Resolve issues faster with all calls, emails, and messages linked to the right task or contact.

Keep everyone in the loop—residents, owners, teammates—with automated updates and shared visibility.

Never drop the ball with audit trails, SLAs, and centralized ticket tracking.