Question 1

What is AI property management software?

Accepted Answer

AI property management software uses artificial intelligence to automate routine work property management companies handle every day, including resident communication, leasing inquiries, maintenance request triage, collections, and back office workflows. It typically works alongside a traditional property management system rather than replacing it.

Question 2

Does AI property management software replace AppFolio, Yardi, or Buildium?

Accepted Answer

No. AI property management software like Aptly works alongside your existing PMS. Your PMS continues to handle accounting, leases, ledgers, and owner statements. Aptly adds AI agents, automated workflows, and unified communication on top.

Question 3

How much does AI property management software cost?

Accepted Answer

Pricing varies by platform and portfolio size. Aptly offers tiered pricing based on number of doors and which capabilities you enable. Visit the Aptly pricing page for current pricing or book a demo for a custom quote.

Question 4

Is AI property management software worth it for small property managers?

Accepted Answer

Yes. Small and mid sized property management companies often see the largest impact because they lack the scale to staff a 24/7 communication team. AI property management software lets a 10 person team operate with the responsiveness of a 50 person team.

Question 5

Can AI property management software handle phone calls?

Accepted Answer

Yes. Modern AI property management platforms like Aptly include AI voice agents that answer inbound calls, qualify leads, schedule tours, and route urgent issues to the right person.

Question 6

What languages does AI property management software support?

Accepted Answer

Aptly AI agents support English and Spanish out of the box for both voice and text, with additional languages available for text channels.

Question 7

How does AI property management software handle maintenance requests?

Accepted Answer

The AI maintenance agent triages incoming requests through any channel (text, email, voice, chat), collects relevant details and photos, classifies urgency, schedules vendors when appropriate, and keeps residents informed of status updates.

Question 8

What property management systems does Aptly integrate with?

Accepted Answer

Aptly integrates with AppFolio, Yardi, Buildium, RentVine, Entrata, RealPage, Rent Manager, ResMan, DoorLoop, Propertyware, and TenantCloud, with bidirectional data sync.

Question 9

How long does AI property management software take to implement?

Accepted Answer

Implementation typically takes 2 to 4 weeks for Aptly, depending on portfolio size and integration complexity. The Aptly onboarding team handles AI agent training using your existing SOPs and policies.

Question 10

Is AI property management software secure?

Accepted Answer

Reputable AI property management platforms maintain SOC 2 compliance, encrypt data in transit and at rest, and follow strict data handling protocols. Aptly is built on enterprise-grade infrastructure trusted by leading property management companies.